Anamul Hasan

Hi I'm Mj Soriano

IT Support, System Administor, System Maintenance

About Me

Name: Menard Jayson Soriano

Profession: IT Support

Available for new projects

A versatile IT Support Specialist with a strong foundation in hardware maintenance and system administration. I have a hands-on approach to solving technical issues, from managing IIS servers to providing specialized mobile device support. I am dedicated to bridging the gap between complex technology and seamless user experience.

Hire Me Request CV

KEY SKILLS

System Administration

75%

Microsoft 365

85%

Internet Information Services (IIS)

70%

NETWORK SKILLS

TCP/IP Networking

80%

DHCP & DNS Configuration

75%

LAN Setup & Troubleshooting

85%

Portfolio Skills

Software & Systems Expertise

Windows Server shield_person Active Directory dns IIS Management layers VMware / VirtualBox settings_remote AnyDesk / TeamViewer Office 365 videocam CCTV Management point_of_sale POS Systems

Job Experience

Dedicated IT Support Professional with a strong background in hardware troubleshooting, network administration, and systems maintenance.

TASLEEH MILITARY

July 2025 - PRESENT | Abu Dhabi, UAE
IT Support
  • Provided IT support to office staff and government personnel, including military and police.
  • Installed, maintained, and troubleshot computers, network printers, and other office equipment.
  • Performed maintenance and troubleshooting on shooting range systems to ensure safe and reliable operations.

Alfamart Trading Philippines, Inc

Aug 2021 - Feb 2025 | Pampanga, Philippines
IT Support
  • Provided technical support to end users via phone, email, and in-person interactions.
  • Resolved over 70 helpdesk tickets weekly, reducing system downtime by 30%.
  • Troubleshot hardware and software issues on Windows systems for quick resolutions.
  • Diagnosed and resolved network issues (TCP/IP, DNS, DHCP, VPNs), maintaining 99% uptime.

My Service

Providing professional IT support and technical solutions tailored to your infrastructure needs.

Technical Support

On-site and remote troubleshooting for hardware, software, and OS issues.

System Maintenance

Proactive maintenance of workstations, servers, and office productivity tools.

MOBILE DEVICE SUPPORT

Expert troubleshooting and configuration for iOS and Android devices, specializing in network carrier solutions and software optimization.

ENTERPRISE EMAIL SOLUTIONS

Setup and management of professional custom domains and secure email hosting for business and personal branding

Network Management

Monitoring network connectivity, Wi-Fi performance, and LAN infrastructure stability.

WEB HOSTING & SERVER SETUP

Expert configuration of IIS (Internet Information Services) servers, DNS management, and SSL implementation.

5

Years of Experience

500

Devices Serviced

1200

Tickets Resolved

99

% Server Uptime

Technical Portfolio

Providing essential IT support and technical services tailored to your needs. I specialize in system maintenance, server setup, and mobile solutions, ensuring your technology works smoothly every day

  • All
  • Server & DNS
  • IT Infrastructure
  • Mobile Solutions

IIS Web Server Setup Server Admin

DNS Configuration Server Admin

Office Network Setup IT Infrastructure

Hardware Maintenance IT Infrastructure

Android System Recovery Mobile Solutions

iOS Network Optimization Mobile Solutions

Steve Jobs

Steve Jobs

Co-founder of Apple Inc.

"Technology is nothing. What's important is that you have a faith in people, that they're basically good and smart, and if you give them tools, they'll do wonderful things with them."

Bill Gates

Bill Gates

Co-founder of Microsoft

"The advance of technology is based on making it fit in so that you don't really even notice it, so it's part of everyday life. Our goal is to provide tools for the future."

Satya Nadella

Satya Nadella

CEO of Microsoft

"Our industry does not respect tradition — it only respects innovation. We must empower every person and every organization on the planet to achieve more through technology."

Contact Me

I am a dedicated IT Support Specialist focused on building reliable systems and providing efficient technical solutions. Ready to assist with your IIS configuration, DNS management, or mobile device support needs.

Get In Touch

Menard Jayson Soriano
Abu Dhabi, UAE

Quick Message

© 2026 Menard Soriano. All Rights Reserved.

IT Specialist | System Administrator